I am a self-motivated graduate with a Bachelor of Science in Business Administration mastered in Human Resource and Development Management with a year of relative experience.
I have 3 years of solid experience in administrative, customer, and technical support tasks, making sure to meet the quality expected by the clients.
With 7 years of experience in WordPress development and content writing, I can manage and maintain websites efficiently.
The following are the services and skills gained from my past job experiences.
✓Administrative tasks
✓AdSense by Google
✓Analytics by Google
✓Audio transcription
✓Calendar management (Google Calendar)
✓Canva
✓Content writing
✓Customer Relation Management (CRM) – HubSpot, Jira & ServiceNow.
✓Customer support specialist (Inbound, Outbound, Email, Chat & Social Media)
✓Data entry
✓Desktop hardware and software servicing
✓Email management (Gmail, Outlook, Webmail)
✓File conversion
✓Internet research
✓Inbound / Outbound call handling (ViciDial, EyeBeam)
✓Monitoring (Global Alerting Platform)
✓Payroll management
✓Social media management (Facebook business management, Pinterest, YouTube, etc.)
✓Spreadsheet
✓Technical Support Specialist
✓Video editing (Sony Vegas)
✓Website maintenance and management (WordPress, Joomla, Wix, Zoho)
✓WordPress / WooCommerce product listing
and many more…
I am willing to learn more skills and software as required.
Looking forward to helping your business succeed.